HBS Case Study: Nelson Mandela, Turnaround Leader

On this 8th Nelson Mandela International Day, we invite you to explore a Harvard Business School case study on Nelson Mandel developed by Rosabeth M. Kanter, Ernest L. Arbuckle Professor of Business Administration at Harvard Business School, and Euvin Naidoo, Partner & Managing Director of Boston Consulting Group, Johannesburg. Pioneered by HBS faculty and one of the highlights of the HBS experience, the case method is a profound educational innovation that presents the greatest challenges confronting leading companies, nonprofits, and government organizations—complete with the constraints and incomplete information found in real business issues—and places the student in the role of the decision maker. 

Nelson Mandela was the first democratically elected president of South Africa. He had to shift the culture of a country after the end of the apartheid regime, which enforced separation of the races and stifled freedom of the press. He established more open dialogue, encouraged communication about past abuses without taking revenge, created new relationships among people, and focused on economic empowerment for the black majority. Data on South Africa's economic and social performance can be used to weigh the accomplishments of this leader and leadership style.

by Rosabeth M. Kanter and Euvin Naidoo

Kanter, Rosabeth M., and Euvin Naidoo. "Nelson Mandela, Turnaround Leader." Harvard Business School Case 304-035, September 2003.

Link: http://www.hbs.edu/faculty/Pages/item.aspx?num=30374